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The team at Serpro Ltd, which offers over 1000 online spill management products, was recently selected to join the Google Certified Shops program.

It is designed to help shoppers identify online merchants that offer a great shopping experience. The Google Certified Shops badge is only awarded to ecommerce sites that demonstrate a track record of on-time shipping and excellent customer service. No one is perfect - so correcting a mistake quickly and fairly is just as important, no matter who is at fault.

When visiting the Serpro.co.uk website, shoppers will now see a Google Certified Shops badge and can click on it for more information.

Everyone at Serpro are pleased to announce that after the initial review process we have been accepted and awarded the 5 star rating for online shopping experience by the Google assessment team.

As an added benefit, when a customer makes a purchase at a Google Certified Shop, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Serpro and the customer to address the issue As part of this, Google offers up to £1,000 lifetime purchase protection for eligible purchases. Google Certified Shops is entirely free, both for shoppers and for online stores.

The program helps online stores like Serpro.co.uk attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their website.

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